Make your own free website on Tripod.com



The "Farmers Insurance News-Alert" website is dedicated to providing the consumer and general public with detailed information concerning the Farmers Insurance Group. This includes fraud reports, consumer complaints, lawsuit's and other legal actions taken against this company. All information contained herein is for educational purposes only. Original sources, when known are sited.

 

Home insurance complaints in
California, 1998

The California Department of Insurance ranks the insurance companies based on the number of "justified complaints" the department received per 100,000 policies. Smaller ratio numbers are better.

The California Department of Insurance considers a complaint to be justified when, after investigation, an insurance company is found to be at fault. On the other hand, when the department receives a complaint but finds the insurance company did nothing wrong, the complaint is "unjustified" and not counted. If the department is unable to determine the facts of a particular complaint, it labels it as a "question of fact" complaint.

Rank Company Above/ Average/ Below Number of policies Complaint ratio Number of justified complaints
1 American Economy Above 23,461 0.00 0
1 Amica Mutual Above 11,618 0.00 0
1 Associated Indemnity Above 65,204 0.00 0
1 CNA Casualty of California Above 26,782 0.00 0
1 Federal Insurance Co. Above 11,864 0.00 0
1 Residence Mutual Above 33,808 0.00 0
1 TIG Insurance Co. Above 48,748 0.00 0
1 Tokio Marine & Fire Insurance Co. Above 13,322 0.00 0
1 Unigard Indemnity Above 23,787 0.00 0
1 USAA Casualty Above 84,904 0.00 0
11 United Services Automobile Association Above 173,031 0.58 1
12 State Farm General Above 1,406,793 0.64 9
13 Safeco of America Above 232,231 1.29 3
14 California State Automobile Association Above 258,985 1.54 4
15 Firemans Fund Above 59,660 1.68 1
16 Allied Property and Casualty Above 52,768 1.90 1
17 Allstate Insurance Co. Above 1,456,800 1.99 29
18 Clarendon National Above 48,608 2.06 1
19 California Casualty Above 46,421 2.15 1
20 AMCO Above 78,426 2.55 2
21 Inter-Insurance Exchange of the Automobile Club Above 182,139 2.75 5
22 Civil Service Employees Above 70,311 2.84 2
23 Century-National Below 148,300 3.37 5
24 Prudential Property and Casualty Below 88,056 3.41 3
24 Western Mutual Below 29,312 3.41 1
26 Commercial Union Below 77,050 3.89 3
27 State Farm Fire and Casualty Below 275,618 5.08 14
28 California Capital Below 78,125 5.12 4
29 Mercury Casualty Below 18,724 5.34 1
30 Hartford Underwriters Below 54,523 5.50 3
31 Liberty Mutual Fire Below 54,136 5.54 3
32 Standard Fire Below 34,695 5.76 2
33 Calfarm Below 32,257 6.20 2
34 Fire Insurance Exchange Below 1,201,775 6.24 75
35 Western Home Below 15,743 6.35 1
36 Allegiance Below 15,378 6.50 1
37 Pennsylvania General Below 15,043 6.65 1
38 Twentieth Century Below 56,583 7.07 4
39 Oregon Mutual Below 25,569 7.82 2
40 Northland Below 25,533 7.83 2
41 Travelers Property Casualty Below 59,882 8.35 5
42 Farmers Insurance Exchange Below 238,474 8.39 20
43 Allstate Indemnity Co. Below 11,251 8.89 1
44 American Manufacturers Mutual Below 33,318 9.00 3
45 Insurance Co. of North America Below 10,913 9.16 1
46 Golden Eagle Insurance Corp. Below 59,842 10.03 6
47 American Modern Home Below 24,445 12.27 3
48 American Bankers of Florida Below 12,707 15.74 2
49 National General Below 11,814 25.39 3
50 Pacific Specialty Below 28,988 31.05 9

Source: California Department of Insurance.

 

 

Attention! All information contained herein is for educational purposes only. No copyright infringement is intended by any material on these pages. The copyrights of the whole multimedia content on these pages are belonging to their originators, authors, creators... etc. All original content is the property of it's originators. Copyrighted material has been used for non-commercial purposes only. This website is best viewed with your monitor resolution set to 800x600 and your video mode set to true color.