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Customer Disgusted - Switching back to State Farm From: XXXXXXX X. XXXXXX Sent: Monday, October 26, 1998 2:46 PM To: ralph@usicnet.com Subject: I second that emotion. I can't tell you what a relief AND a shock it was to read your information. I had simply typed www.farmersdirect.com to try and get the name and address of the president of the company so that I could send him my own "nasty-gram" and tell him how terrible his company is, and that I have since gone back to state farm. Although I have had to take less coverage for the same money, I feel infinately more secure with less coverage under State Farm than I did with ANY coverage with Farmers Direct. I can only tell you that my experiences with Farmers Direct were substantially similar to yours, and after seven (7) months of phone calls, letters, misspelled names, wrong bills, wrong coverage and rude customer service representatives I gave up. I can only hope that A LOT of people read your message and find ANY other insurance company. XXXX XXXXXX |
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